|
| |
Training Programmes Our award-winning training programmes are structured in a number of distinct streams: |
|
| Generic Training | A series of courses on Telecommunications and Data Technologies, Terminology, and Applications |
| Contact Centre | Programmes designed for contact centre agents and managers |
| End User | Programmes designed for end-user companies seeking to improve the skills and expertise of staff and contact centre agents, in their use of equipment and in their effective communication via phone and e-mail |
| Technical Engineer | Programmes designed for telecoms manufacturers and resellers seeking a competitive edge through innovative training delivery and customer support. |
| Technical Customer | Programmes designed for Product Support at the customer interface; handset and voicemail training |
| Home | | | About Us | | | Training | | | Consultancy | | | Contact Us | ||
©2005 - Telecom Knowledge |
||||||||||